Website Privacy Policy

MAVIS Co., Ltd. ("we," "us," or "our") is committed to ensuring the highest level of privacy for visitors to our official website (the "Website"). This Policy explains our data practices on the Website, which align with our core philosophy of local-first privacy.

1. Information We Collect

We may collect the following information:

• Transaction Data: Name, email address, and billing information. Payment processing is handled by Paddle. We do not store sensitive payment details such as credit card numbers on our servers.
• Communication Data: Information provided via contact forms, forum registrations, or support requests.
• Technical Data: Basic information such as IP addresses and access logs necessary for Website security.

2. Purpose of Processing

We process your data for the following purposes:

• To fulfil contracts (issuing licences and providing support).
• To send important updates or security notices.
• To manage our community forums and improve our products based on your feedback.
• To maintain the security and integrity of the Website.

3. Data Disclosure

We do not sell or lease your personal data to third parties. Data is only shared with trusted service providers (such as Paddle for payments) to the extent necessary to provide our services, or when required by law.

4. GDPR Compliance (EU/EEA Residents)

As a data subject in the EU/EEA, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access/Rectification: You may request access to or correction of your data.
• Right to Erasure: You may request the deletion of your personal information.
• Right to Object: You may object to certain types of processing (e.g., direct marketing).

To exercise these rights, please contact us via our official contact form.

5. Use of Local Storage & No Tracking Policy

We do not use Cookies on this Website. We utilise your browser's "Local Storage" solely to enhance your experience (e.g., remembering your language preference or UI state).

We strictly prohibit the use of marketing automation tools or any form of cross-site behavioural tracking. We do not engage in profiling or excessive data collection.

6. Security

We implement robust technical and organisational measures, including SSL/TLS encryption, to protect your data from unauthorised access or loss.

7. Policy Amendments

This Policy may be updated periodically. The latest version will always be available on the Website.